Please redeem your code upon receiving it. After an order is processed and delivered, returns and exchanges are limited to the cases below:
Please redeem your code upon receiving it. After an order is processed and delivered, returns and exchanges are limited to the cases below:
If you see a message that the code was already used, please send us the code along with a screenshot showing the full message.
We may offer a replacement or a refund (depending on the case), provided the issue is valid and reported promptly.
If there is an error during delivery, please send a screenshot of the error and your order reference to support. We will help as soon as possible.
We cannot replace or refund a code if it was redeemed after the order was processed and delivered.
Thank you for your understanding.
Because these are digital products, orders are delivered electronically (typically via the registered email) shortly after payment.
Digital items are delivered after payment confirmation. In most cases this happens quickly.
There are no shipping fees for digital products since delivery is electronic.
You can track your order status from your dashboard and you may receive email updates when items are delivered.